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Business Analyst (BA)
ALBANY NY 12260
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89765557

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Tech Valley Talent

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  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Business Analyst (BA)
**This is a continuous recruitment opportunity. If you want to be included in the proactive pipeline and be considered first for opportunities that may not be posted - apply today!
* Defines and documents customer business functions and processes.
* Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
* Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other organizations in the analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.
* Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
* Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.
* Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
* Reads and interprets case management systems and functional technical literature and translates in terms understandable to the end-users.
* Plans, organizes and conducts business process reengineering/improvement projects and/or management reviews.
* Researches and prepares statistical reports using data from systems and internal surveys. Consolidates information into cohesive and understandable correspondence or other written form for use in management decision-making.
* Assists in developing an overall change management strategy.
* Conducts change impact analysis to assess the potential implications of changes.
* Participates in user acceptance testing and testing of new system functionality.
* Provides technical assistance in training, mentoring, and coaching professional and technical staff.
* Develops training curriculum and conducts formal training sessions covering assigned systems module.
* Directs or participates in studies of new and existing programs and special projects to determine feasibility, resolve problems including organizational, procedural, technical and fiscal research and analysis; develops policy and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service; develops information system documentation to support efficient operations; prepares reports and written findings and recommendations; and monitors changes.
* Provides work direction to one or more technical or clerical staff or acts as a team lead on designated projects or assignments.

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